A couple of weeks ago, I sent off for my student ID card. My application was returned in the post yesterday, with a note saying I'd filled in the wrong form and giving me a link on the website to download a new one.
So I duly went to the website, followed the link and, guess what? It's the same bloody form!
So I rang them, and the girl who answered was unable to explain why my form had been sent back and suggested that I just return it.
To add insult to injury, the form states "Do not staple or glue your photograph to this form", so I carefully paperclipped it. It came back stapled to the form. Gits.